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If you need information on our tour, check out our FAQs for more.

You can keep in touch with us on Social Media:


For group bookings or private hire, please contact us on

Customer Service

Our friendly team are on hand Monday – Friday from 7am – 7pm, and Saturday 9am-5pm if you need any help! Whether it’s a ticket query, timetable information or you’d like to give us some feedback, you can contact us either by email or phone.

0333 016 6162, option two


Lost Property

Forgotten your sunglasses, umbrella (it is Scotland after all) or any other belongings? Simply email our team at with as much detail as possible and they will help you get your lost property back.

Our Office

44 Hanover Street, Edinburgh EH2 2DR

Find Us

Our tours depart from Waterloo Place from 9am, 7 days a week. Our Bright Bus team are unmissable and will be there to welcome you to Edinburgh and help you with tickets, advice and top tips to make your experience the best and brightest!

Find us as Waterloo Place, just a 1 minute walk from Waverley Station. You can’t miss us – we’ll be the ones in orange!

Media Enquiries

For media enquiries, including requests for statements and interviews, please contact both the following addresses: